FAQ
- When will I receive my order?
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Do you have any suggestions for how to choose which colors of Crème Tint Pro for my bundle?
Yep! Here is a video with tips for selecting shades of Crème Tint Pro:
- Are your products Vegan and Cruelty-Free?
Yes and we wouldn't have it any other way.
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Do you test on animals, at any point during the production of your products?
Nope.
- Are your raw ingredients tested on animals by your suppliers?
Nope.
- Does any third party test on animals on your or your suppliers behalf?
Nope.
- Do you test on animals when required by law?
We don't ship to places where it would be required by law and are excited to contribute to the conversation and activism regarding changing those antiquated laws so in short, nooooope.
- How many Crème Tint Pro pans fit in The Palette?
- How many Crème Tint Pro pans fit in The Palette Mini?
- What is the shelf life of Crème Tint Pro?
- I live outside of the US, can I place an order?
Unfortunately, due to COVID, we have scaled back our international shipments and at this time we are only shipping to the USA and Canada, please check back for updates!
- Does Salt offer returns?
Absolutely! To be eligible for a return, it must be within 30 days of your purchase, and your item must be unused and in the same condition that you received it. It must also be in the original packaging. Shoot our customer service an email at hello@saltnewyork.com for assistance.
- Can I use makeup that I already own in The Palette?
Absolutely! Most makeup can be depotted and stored snuggly in The Palette.