FAQ

  • Can I use makeup that I already own in The Palette?

Absolutely! Most makeup can be depotted and stored snuggly in The Palette. Check out this tutorial from Kiki G. to see how:

  • What brands sell makeup pre-depotted?

Lots of brands sell makeup directly in the pan, or in easy to depot magnetic packaging, including but not limited to: us (Salt New York), Kat Von D, MAC, Anastasia Beverly Hills, and Makeup Geek. 

  • Are your products Vegan and Cruelty-Free?

Yes and we wouldn't have it any other way.

  • How many Crème Tint Pro pans fit in The Palette?
You can fit up to 8 pans, and still have some room for a small tool or brush.
  • I live outside of the US, can I buy The Palette?

We are very pleased to offer worldwide shipping! The only country we do not ship to is China as part of our commitment to animal rights. We'd be happy to ship there once the legislation requiring animal testing is changed :).

  • Does Salt offer returns?

Yes. To be eligible for a return, it must be within 30 days of your purchase, and your item must be unused and in the same condition that you received it. It must also be in the original packaging.