News

Our current processing times are up to 10 business days. Once processed, your shipping speed depends on the shipping carrier. All of our orders include tracking, and you can check the status of your order by following the tracking link that is emailed to you when we ship your order.

Send us an email at hello@saltnewyork.com and we will help you find the perfect shades.

For fastest results, include some unedited selfies taken in natural light :).

We are proud to have an incredibly low return request rate. That said, if things don't work out, send us an email at hello@saltnewyork.com within 30 days of delivery and we will happily assist you with a return.

Yes and we wouldn't have it any other way.

Nope.

Nope.

Nope.

We don't ship to places where it would be required by law and are excited to contribute to the conversation and activism regarding changing those antiquated laws so in short, nooooope.

Mini Palette: You can fit up to 4 pans. The inner dimensions of the magnetic base are 3.25"x3.25"x.25"

Large Palette: You can fit up to 8 pans. The inner dimensions of the magnetic base are 6.25"x3.8"x.4"

24M unopened and 12M after opening.

Write a complete answer to the most frequent questions that your customers might have, such as important product information, shipping policies, payment issues or returns.